Category Archives: Technology

The future for smartphones, digital media and AR

The 30 second summary of this year’s Deloitte TMT Predictions

On Tuesday I went to the Deloitte TMT predictions (that’s Telco, Media and Telecommunications) event at CodeNode in London.

I’ve covered several of Deloitte’s events in the past – they’re often thought-provoking and insightful, based on some decent consumer research and with a good amount of humour thrown in.

Smartphones

“We’ve entered the beige phase” of mobile phones – they’re all looking the same, with consumers unable to differentiate new features.

One of the stand out quotes was that smartphones are now in an area of “invisible innovation”. That is, the connectivity (e.g. 5G), camera, processors and so on, are all improving, but consumers don’t see these. Continue reading The future for smartphones, digital media and AR

2018 Digital Predictions

Here are my predictions for the ‘digital’ industry for the coming year. I’ve been making digital predictions since 2010 and at the end of each year I review how the predictions fared – see the digital predictions for 2017 and work backwards.

1. Tesla share price to drop significantly

The Tesla Roadster 1 – yes it’s lovely. What will 2018 have in store for the car company? Photo credit: randychiu.

Each quarter, Tesla’s costs keep increasing by hundreds of millions of dollars.

Its profit margin keeps slipping further into the red.

Other companies, both traditional and new entrants, will catch up to Tesla in 2018.

Finally, 2017 was generally a good financial year, and if consumer confidence drops in 2018, people will buy fewer cars. There’s also the debt pile-up in the US car loans industry. Total auto loans in the US have increased 70% in the last 7 years to $1.17 trillion – and much of it is subprime, with some buyers opting for 7(!!) year loans (think about the value of the car at the end of 7 years).

We’ll see Tesla’s share price drop by at least 30% this coming year. Continue reading 2018 Digital Predictions

Weekly news round up 9 November 2017

Here’s a summary of interesting stories I’ve seen over the last week. I try to concentrate on the stories which aren’t necessarily mainstream.

Finance

The Spanish Bank, BBVA, approached its latest mobile app in a totally different way. They reduced the size of the team to 15 and incorporated Design Thinking (for more information about Design Thinking, read this excellent article from the UK Design Council). The results have been very impressive:

  • Credit card applications increased by 80%
  • Current account openings by 20%
  • Sales of investment funds up 50%
  • Sales in pension plans, health insurance and home insurance doubled
  • Car insurance tripled
  • People carrying out mortgage simulations tripled.

https://www.finextra.com/newsarticle/31304/design-thinking-pays-off-for-bbva

Technology

Warning: fake WhatsApp apps started appearing this week
Warning: fake WhatsApp apps started appearing this week

It’s been a shameful week for security with two large public scams. The first was a fake WhatsApp app appeared in the Google Play store. It would have taken a very keen eye to spot any problem with the fake app. And the second scam was fake supermarket vouchers being distributed among WhatsApp users. The problem with the voucher was that it took users to a landing page which asked for personal details. Continue reading Weekly news round up 9 November 2017

Weekly news round up 2 November 2017

Here’s a summary of interesting stories I’ve seen over the last week. I try to concentrate on the stories which aren’t necessarily mainstream.

Finance

There might be fewer [free] ATMs in the UK soon. Link, the banking organisations who fund 70,000 UK-based, free UK cash machines, want to cut their contributions by 20%. https://www.finextra.com/newsarticle/31276/link-plans-could-slash-number-of-free-atms

McKinsey wrote a report about banks needing to create their own platforms and new business models as Alibaba, Amazon and Google start competing with them. McKinsey said that banks need to capitalise on their consumer trust and wealth of data. I agree and wrote a comment on the article which then spawned an online debate. https://www.finextra.com/news/fullstory.aspx?newsitemid=31251 Continue reading Weekly news round up 2 November 2017

Weekly news round up (18 October 2017)

Here’s a summary of interesting stories I’ve seen over the last week. I try to concentrate on the stories which aren’t necessarily mainstream.

Technology

The five biggest announcements from Amazon’s hardware event were:

  1. The Echo alarm clock (spot)
  2. Echo plus (a home hub)
  3. Cheaper echos in a three-pack
  4. Echo buttons
  5. BMW integration
  6. New Fire TV.

Hmmm… that’s six products. The big question: does a houseful of echos make an echo chamber? https://www.theverge.com/2017/9/27/16374254/amazon-event-2017-news-recap-echo-spot-fire-tv-hardware

The new GoPro Fusion 360 degree camera. It looks outstanding, even if it makes your hand look a little odd on playback. Watching it again, I cannot believe the video quality of this tiny device:

Continue reading Weekly news round up (18 October 2017)

The future of digital advertising

Shipping and sea routes - see the big data example belowI was kindly invited to an event today called “The Ad Apocalypse And The Rise Of Interactive Brand Experiences”, hosted by wayin. Wayin runs a content management system for brands to run interactive campaigns in their digital advertising.

Although the event proved how wayin was the answer to several of life’s challenges, there were a few interesting thought leadership pieces at the event which I’ve tried to capture below.

My apologies for brevity in the notes format and any spelling mistakes.

Wayin introduction, Richard Jones (Wayin CEO)

Richard started by describing how Mondelez has pulled £100M from their advertising recently due to the lack of impact that their digital advertising spending is having. They’ve never pulled ad spend before the holiday season. Continue reading The future of digital advertising

Weekly interesting news round up

Here’s a summary of interesting stories I’ve seen over the last week. I try to concentrate on the stories which aren’t necessarily mainstream.

Banking

Let’s start with some good news! ING ran a trial of contactless charity donation boxes. The trial resulted in average donations doubling old-fashioned cash collection tins. I think the new donation box design could be improved, but it still encourages generosity to charities. .

Apple is close to launching their person to person payments service. It’s purely proprietary – which means only Apple users will be able to send and receive payments. I predict Apple Pay Cash will have a bigger cash stockpile this time next year than many high street banks. This is because users will keep their received cash on their device, simply because it will be easier than transferring it into a bank account. https://t.co/agcKxKigJx Continue reading Weekly interesting news round up

InsTech London September event

19 start ups appeared at InsTech London September
Here are the 19 start ups at InsTech London September

Last night was the latest InsTech London event. InsTech, or InsureTech or InsurTech (please can someone confirm the standard nomenclature?) applies to the insurance industry in the way that FinTech was the industry disruption in the financial industry.

Insurance is ripe for this disruption because so many business processes are done on paper (quite literally – and this is where the term underwriter comes from) or a combination of Excel spreadsheets and email. Continue reading InsTech London September event

Digital best practice: Release regularly

One of the best practice digital principles we talk about at Endava is regular rollouts to users. The more regular and automated you can make them, the quicker you can provide additional functionality to your users.

Amazon

Amazon’s release to live every 11.6 seconds. This was the mean average for weekdays during May 2011. During that month, they had up to 1,079 production deployments per hour. Continue reading Digital best practice: Release regularly

The safe view of autonomous cars

A former GM car factory in Detroit
Credit: Thomas Hawk on Flickr

There are three key factors which affect car insurance – accidents (claims), theft, and the policy holder.

Here’s a thought about autonomous cars and accidents: “A total of 25,160 people were killed or seriously injured in the year ending September 2016, up by 6 per cent from the previous year, and 182,560 casualties of all severities.” Of that 25,160, around 5% are caused by drink-driving. The current estimate is that 1,380 people were killed or seriously injured when at least one driver was over the limit.

Whilst these figures only overlap by a few months (the drink driving numbers are for the year 2015), let’s combine them as there’s nothing to suggest there was any statistical anomalies around that time.

According to the Institute of Advanced Motorists, “in 2014 driver/rider error or reaction were cited as contributory factors in 74% of accidents”. I doubt driver or rider skills changed much between 2014 and 2016, so some simple maths shows that around 18,618 people were killed or seriously injured by a car driver or rider who was at fault for the accident. Continue reading The safe view of autonomous cars