Broken motorbikes, Sky TV and Office 2013

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Now that the extended holiday season has finally finished, I thought I’d update everyone on what’s been going on recently, or more accurately, what I’ve been up to.

For one thing, I haven’t been cycling a lot recently. After our family summer holiday and really poor weather when we returned, I ended up not cycling for 4 weeks. I then got back on the bike and was shocked how much fitness I’d lost. Fortunately the fitness returned relatively, although my Strava times are still low. 

On the subject of cycling, last summer I read Lance Armstrong’s autobiography and loved every page. It was a truly inspirational book especially for anyone with cancer. I am torn between trying to understand that he allegedly cheated, and respecting him for the inspirational he has given so many cancer patients.

I’ve now installed Office 2013 on my work laptop and both home PCs. I’ve only encountered one major problem which was caused during an upgrade process where I clicked on a ‘Next’ button to begin installation. I clicked a couple more times and ended up installing Office three times on the same PC! Not only would none of the Office apps run any longer, I couldn’t uninstall the thing either. After some perseverance I managed to uninstall and reinstall Office again as I described in the Office 2013 forums.

This week I’ve been asked to review a social media report, which I’ll try to do on the weekend and post here. If there’s anything else you need me to review or want my opinion, please contact me, preferably by Twitter.

I had to be home quite early a couple of weeks ago, so I rode to work on my motorbike. I left home extra early and after filling up with petrol the battery had gone and I couldn’t restart the bike. The Green Flag motorcycle breakdown truck arrived in less than an hour and kept me regularly updated by text message – I thoroughly recommend them as a breakdown service.

A couple of days later they sent me a questionnaire to complete and return to them. I can’t remember the last time I completed a paper feedback form, and I don’t understand why they didn’t use an online tool to save costs – and I’d probably have filled it in by now rather than put it on the desk in the ‘to do’ piling tray.

And finally, last but by no means least, the Howard family have finally moved to Sky. It started when I contacted BT Vision, which I’ve defended and promoted to everyone who would listen over the last few years. The tipping point though was calling them to ask for the Sky Sports channels. The increased cost put the service on a par with Sky, which I didn’t mind, but I had to pay to upgrade my BT Vision box to the latest version to accept the Sky Sports channels. I didn’t even mind this, but I was annoyed that even the latest version of BT Vision doesn’t support HD channels. So I compared Sky, Virgin and BT packages. Virgin was about £30 a month more expensive than Sky for what we all wanted. Sky was £10 more than BT Vision if I included the HD channels, which we have gone for.

The most impressive thing about moving from BT Vision to Sky has been the speed and communication. It took three days from ordering online to an engineer coming to the house and installing Sky. The phone line and broadband are due to be switched over on Monday, ten working days after I’d ordered Sky. I keep receiving text messages of the latest status, and it’s all very impressive. Sky even contacted BT to let them know I was leaving. 

I’ll let you know how the phone and broadband transition goes – I already have the router waiting to be plugged in on Monday.

 

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